The customer service representative was very helpful, they knew their product, knew what was in stock and what could ship quickly. Got my product as promised.
R. Forress Jr.
Your company is a 10. We had a door come in damaged, recently and your Customer Service rep. responded to the issue immediately and a new door was shipped out within a week! Customer Service is what drives our business and doing business with companies that have the same mindset we do, like Eliason, allows us to keep our customers happy. I wouldn't buy any other traffic door in the market today!
We have made recommendations for your products several times over the years. We have always had good, consistent quality with your products. We have also had great customer satisfaction which is very important to our company. When we have had any questions or concerns your customer service has been very responsive.
Your company is definately a 10. Your customer service from was superior. Thank you to our rep for making the process flawless.
Customer service was great to work with. All of the phone calls they had the answers. The new door arrived in good condition even though the box had bumps and bruises the door was packed well no damage. The door and the extra hardware came to us in a reasonable amount of time.
Customer Service and Sales Department provide excellent Service. Product is the best in the Industry. I have purchased your Products many times over my forty five years in the Material Handling Industry and will continue to do so.
Customer Support is Very Helpful and Friendly. Quickly responds with Pricing/Estimates. Fast Shipping.